Refund Policy

At Payclick, we aim to provide the best possible experience for our customers. If you are not satisfied with your purchase, please review the conditions below.

1. Eligibility for Refunds

• To request a refund, you must contact us within 7 days of your purchase.

• Proof of purchase (receipt, order number, or payment confirmation) is required.

• Refunds are only available for eligible products/services as described on the product or booking page.

2. Non-Refundable Items

• The following are generally non-refundable:

• Digital products that have already been accessed or downloaded.

• Services that have already been fully delivered.

• Promotional or discounted items marked as “non-refundable”.

3. Cancellations and Changes

• For bookings or services, cancellations must be made at least 3 hours/days before the scheduled time.

• Late cancellations or “no-show” may not be eligible for a refund.

4. Refund Method

• Approved refunds will be processed to the original payment method.

• Processing time may vary depending on your bank or payment provider.

5. How to Request a Refund

To request a refund, please contact us at:

Email: info@payclickinterkoneksi.id

Include your name, order number, date of purchase, and reason for the refund request.

If you tell me the type of products/services Payclick sells and your preferred time limits 7 days.